Sun Dec 2, 2007 9:31 am (PST)
I, too, have been consistently
disappointed in the mail service at
Friendship. Once, about a month ago, I waited 1 1/2 hours in a line that
stretched out the door -- someone I knew was coming out and said she had
been there for over an hour so the back up must have been going on for
quite
a while before I even entered the line. (I couldn't use the machine
because
it didn't offer the service I needed.) During the time I was there, one
of
the two clerks on duty simply closed out his window and left, leaving
one
man to service the whole lot of us. What puzzles me is that this is a
United
States post office. So why is it so different from, say, the Falls
Church
post office to which I go several times a week because it is near my
work?
They have swift, friendly, pro-active clerks there -- and always have
from
three to four people on duty, even when there is no one in line. Once
when
there was a slight (by Friendship standards) back-up, someone who seemed
like a supervisor just opened up another window and serviced it
herself. I
have never waited more than 5 minutes for service in the ten years I
have
used the Falls Church Post Office. Isn't there a way to complain to
someone
in the US Postal Service who should be supervising the supervisor at
Friendship?
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